✓ Arise Canada Admissions – FREE ($0)

✓ Basic e-Certification ACP101 – FREE ($0) Limited time only.

✓ Rogers Communications e-Certification – FREE ($0) Limited time only.

✓ National Criminal History Background Check ($29)

Get Certified…3 Easy Steps!

Homeshoring… Virtual Call Center… Work From Home…

However you define this growing trend, Arise Canada and Plan B Opportunity Inc. are setting the standard providing thousands of home based workers with the freedom to answer calls, e-mail and chat requests from home for prestigious Canadian companies.

Rogers is Canada’s largest wireless voice and data communications services provider. We are currently recruiting CSPs to service our client’s inbound customer service calls from home a minimum of 20 hours per week with 4 of those hours to be serviced Saturday and/or Sunday.

Every week the CSP will be able to schedule his/her own hours for the upcoming week. Choices build the CSP’s business around the CSP’s personal schedule. CSPs enjoy the freedom they crave and the financial results they need. CSPs earn $11.35 – $16.00 per hour including sales incentives and bonuses for providing customer interaction services.

The Virtual CSP will be required to:

•Connect and build rapport with customers and their changing needs.
•Right size the customers based on their individual needs.
•Promote appropriate products and services as necessary.
•Complete transactions with a sense of urgency and an eye for detail.
•Take appropriate action to efficiently resolve issues.
•Take accountability to solve issues from beginning to end.
•Strive to deliver world class customer service and first call resolution.

Becoming a Virtual CSP is an easy 3-step process: 

Becoming an Customer Service Professional (CSP) is a multi-step process with a few easy-to-complete requirements. Criminal history check mandatory. If you are at least 18 years of age and currently reside in Canada, you can apply now.

Step 1: Becoming a Customer Service Professional (CSP) in Canada

a. Click here to apply now.

b. Login credentials including login instructions will be emailed to you within 48 hours.

c. Complete a Voice Assessment via telephone.

d. Complete a National Criminal Background Check ($29).

e. Complete Arise Canada Basic e-Certification CSP101 ($0).

Note: Admissions process should take no more than 72 hours to complete.

Step 2: Enroll for the Rogers Wireless e-Certification Program – FREE!

Once CSP101 is complete you will be prompted to enter your “Affiliation“.

a. Login to the Arise Portal at https://portal.arise.com

b. Select “Join an Arise-affiliated Corporation”

        • Enter BN # 116751961 then select “Search“

        • Plan B Opportunity Inc. will appear….select “Submit”

Note: Admissions will acknowledge your affiliation request within 24 hours.

c.  Select “Express Interest“ to enroll for the Rogers Wireless e-Certification ($0).